Resource: Handling Difficult Parents: Successful Strategies for Educators
Website: Handling Difficult Parents: Successful Strategies for Educators
Author: Mendler, A.
ISBN: 0-9655115-0-2
Publisher: Free Spirit Publishing
URL: http://www.freespirit.com/catalog/item_detail.cfm?ITEM_ID=717
Year: 2006
Description: It is possible to prevent problems with parents who are upset, angry, defensive, argumentative, or otherwise hard to deal with. Tried-and-true methods offered in this sensible guide will not only help you defuse stressful and counterproductive interactions, they will teach you ways to gain the parental cooperation you need to help children succeed.

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